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IPSe
IPSe Marketing, Inc.
About Us Online reports
Online report
Feb. 21, 2003
The Mobile Phone Morphs into "Camera-equipped Email Terminal"

A survey on the use of mobile phones in Japan
IPSe Marketing, Inc.
IPSe Marketing, Inc. (Tokyo, Japan) conducted a web survey on the use of mobile phones (including PHS or Personal Handy-phone System terminals), which collected 2,007 responses from Japanese Internet users.

This survey focused on 1) how mobile phone owners use their mobiles, 2) which functions/accessories they use and how, and 3) purchasing of digital content, services or goods via mobiles. The results revealed that mobile phone owners use their mobiles for messaging more frequently than for calls, and that cameras on mobiles are used regularly as a communication tool. Also, about 70% of mobile phone owners have purchased digital content or services, and one in four have bought products via their mobile phones.
Key Findings
- Mobile phone owners are using their mobiles more for messaging than for making or receiving calls. Respondents averaged 7.0 messages a day versus 4.0 calls. Individual ratios also show that 49.1% of respondents use their mobiles mainly for mail, compared to 34.6% mainly for phone calls.

- Owners are using the mail function on mobile phones differently from those on their home computers. More than 70% say that they send mail from their mobiles to a few specific people; over 30% say these are not the same people they send mail to from their PCs. Also, they are more concerned about their phone bills when using the mail function on their mobiles than when sending mail from PCs.

- One in four respondents have camera phones, and of these, approximately 80% use the camera often. Only 2.6% have integrated digital cameras that they have never used.

- The camera phones are used most often to photograph something the owner happened to see that caught his/her interest (42.4%). Other popular subjects are family members (39.5%), followed by friends (36.6%), self (26.4%), and pets (23.7%).

- Camera phone owners are finding that the camera quickly becomes an indispensable accessory. Nearly half of the owners in this survey have taken a photo in place of jotting a memo or sketch on paper. Also, the combination of camera and mobile (already essential to daily life for most owners) has created a boom in photo messaging. Around 70% send pictures they have taken to someone else's mobile, and nearly 40% send images to someone else's PC.

As the subjects of images captured on camera phones suggest, photo messaging is easy fun: it tends to be quirky and personal, but casual, making it easy for the sender to initiate contact with a friend or acquaintance. Less intimidating than face-to-face contact but more expressive than mail, the high volume of photo messaging also indicates that it is emerging as a new mode of communication among the mobile and connected.

- Email is the most indispensable function on a mobile, according to respondents, followed by the camera and Internet access. Respondents were most willing to do without global positioning information, video capture, and Java applications, in that order.

- Approximately 70% of the respondents have purchased digital content or services via their mobile phones. The most popular is ringtones, with graphics coming in second. Only 23.7% have purchased products other than digital content and services from mobile phone web sites. The most popular items are books, followed by fashion items and clothing.

For further details, click here. (in Japanese only)
A PDF file of the entire report is available here. (in Japanese only)
Survey Outline
(1) Title
Survey on the Use of Mobile Phones in Japan

(2) Methodology
Web survey on the IPSe Marketing, Inc. web site

(3) Subjects
Japanese Internet users who use mobile phones/PHS

(4) Period
December 13, 2002 - December 23, 2002

(5) Number of Valid Responses
2,007 (43.8% male, 54.3% female; average age 34.5)
Company Profile
IPSe Marketing, Inc.
IPSe Marketing provides consultancy services, sharing our expertise on IT business development and marketing. Japanese corporations in manufacturing and services also rely on us to design, implement, and analyze web surveys and other research to better comprehend key aspects of the growing IT industry. Our demonstrated capabilities in research and analysis provide the groundwork for effective strategies and implementation.

IPSe Marketing can provide
  • expertise on IT business strategies
  • marketing know-how for IT business
  • surveys that elucidate the effects of information technologies on consumer behavior and social trends
  • approaches for focused, successful market launches
For more information on this news release, please contact:
press@ipse-m.com
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